Communication Tips for Creating a Positive and Harmonious Team 

Research shows that employees working in a positive environment with good communication have 31% higher productivity, 37% higher sales, 23% fewer health-related effects from stress and 3 times higher creativity. This fast-paced session will give you tips on working more effectively with clients and coworkers. You’ll learn to use words that work, effectively listen, and understand how to encourage productive complaining. We will also focus on communicating empathy by using the heart-head-heart model. By creating positive and efficient communications between team members, you will also create great relationships with clients.