Onboarding, Team Training, and Certification, OH, MY!!

Even your formally trained assistants, technicians, and veterinarians require appropriate time and training in onboarding. Beyond the initial onboarding (realistically lasting over 18 months), continued on-site, in-hospital training, formal continuing education, and leadership skills must be added to the mix. You and your team will never stop learning (proven by the fact you are here, engaging!). The team that learns together, grows together. Identifying a Team Trainer, building content, and tracking team professional development are strategies that benefit the pet, client, and team. Win, WIN! Resources abound in virtual training, long-distance learning programs, and professional certifications.